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What's Does a Recruitment Company Do?
For all these of you who've never worked with them, recruitment companies are a fantastic mystery. What do they really do? Are they any good? What are they to start with? Companies? NGOs? Employers? Governmental organizations? So many questions... So let's clear the air a bit.
Initially, recruitment companies are corporations - basic and ordinary companies which have workers, that pay taxes and that make profit (or at the least try to because the niche could be very troublesome and competitive). On the market there are a few international high rollers that are current in several nations (like Lugera & Makler, Adecco, Trenkwalder), a number of small companies that specialize on a distinct segment, are good at it and truly make profit (like SAP recruitment) and several other others which try to survive (but many of the occasions don't).
A recruitment company covers mainly two fundamental activities: helps candidates discover a job and helps other companies find good candidates for the open positions they have. So they're a mediator on the market between candidates that search for jobs and companies that seek for candidates. Most businesses (I exploit "most" because all of those now we have worked with did it, however I can't guess that each one in the world are in the identical situation) provide principally free services to candidates and get paid by corporations only.
To a candidate, a recruitment agency provides the following services (fundamental companies are free):
- Receiving their resume and inserting it in a database which helps seek for candidates with a sure skill; for businesses operating on the identical market, competition is large because they end up finally with the same database, so successful the client gets more durable; also, small inexperienced companies can't compete with massive ones which already have a huge list of candidates that they will search in minutes;
- Helping the candidates build a professional resume (generally paid service);
- Assessing the candidate's skills by applying tests (IT, language, professional psychological tests) or throughout interviews;
- Offering improvement ideas (generally paid service) and offering to incorporate them in training or coaching periods (also largely paid service);
- Sending the candidate's resume to employers who have open positions, based on required skills (free service largely);
- Offering the candidate feedback in case of rejection or mediating the salary offering process (principally free service).
To a company, a recruitment company offers the next providers:
- Search resumes of their database;
- Post ads on suitable recruitment channels;
- Interview and test candidates;
- Propose one of the best candidates for the available positions;
- Substitute candidates for free if candidate leaves or is being fired (on candidate's fault) within a sure time limit (three-6 and even more months depending on position);
How does the hiring process work?
1. The consumer of the recruitment company opens a position and gives it to 1 or a number of recruitment businesses, depending on internal necessities, policies or depending on the signed contract between the 2 parties;
2. The shopper could also be required to pay an advance charge (used for posting ads or for initial time spent on interviews). Payment shouldn't be returned. Depending on initial agreement, this price may be skipped and a last success price paid instead (only if company manages to fill the position with the suitable candidate);
3. Agency posts ads, selects resumes, interviews candidates;
4. Agency provides a last list of high candidates to the consumer;
5. Client interviews final candidates and gives one or several;
6. If position(s) is (are) covered, taxes are paid and process stops; else, recruitment process starts again. If several companies work on the identical position, the primary one to fill it gets the money. The rest just waste time.
A recruitment company works just like every other company. It is a service provider. Its employees are recruiters (the individuals who do the actual recruitment and selection), sales individuals (who search for purchasers and sign contracts - generally in small agencies sales persons are additionally recruiters) and support people (like finance people, building upkeep, drivers, every other internal position necessary for a company to work effectively).
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